For those who do not know what is VOIP, VOIP is Voice Over Protocol. This is technology where voice is digitized and carried over from one VOIP system to another via the same lines that carry data. The manner in which you make calls remains the same and what changes is the network via which the call travels.
There are also some free VOIP service options that can be used by offices and individuals. These options use software that can be downloaded for free. A large number of individuals are now using this technology to make personal international calls.
When you know details about what is VOIP you will know that there are some disadvantages of the system also. When offices use VOIP, they stand to have issues with overdependence on one set of lines. This means that when the lines are down, the internet connection and the phone lines shall also be down. Some level of back-up plan is therefore required to ensure continuity.
At the same time when you know what is VOIP, you also know that the savings that you can make by using this system are large and cannot be ignored by companies.
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