What do You Want Your Business Telephone to do?

These days a business telephone is an important part of any business. Getting the right business telephone can streamline your business processes and make them faster and more efficient. But even more than that, the many features of a business telephone make it almost like a virtual assistant. So what do you want your virtual assistant to do for you?

* In such a competitive business climate, missing customers’ calls can have a really negative impact on your bottom line. If you only have one business telephone and your customers always find it engaged, they are likely to hang up and call your competition. That is, unless you have voice mail that will take care of the backlog. It will even send you an email alert when calls come in.

* Especially useful for smaller businesses is the call waiting feature that a business telephone may have. It will use a special tone to alert you that a call is waiting and you can then use a certain button on the business telephone to talk with them while still keeping your first customer on.

* Wait and see is an expansion of the above. It allows you to see the caller’s identity and phone number so you can choose to attend to them immediately or call them back later. 

* A tri-connect feature on your business telephone will allow you to connect with two others so that all can be informed at once without having to leave their workstations.

* Automatic repeat dialling is feature of a business telephone that can save you countless hours in time if the numbers you call are often engaged. The phone will automatically dial the number at intervals until it is answered.